FAQ
Frequently Asked Questions
FAQ's
SolBiome FAQs
What is SolBiome Multi+ Probiotic?
Multi+ is our once-daily, multi-benefit probiotic formulated to support your gut, skin, mood, stress response and immune health — all in one capsule.
Each capsule contains 32.5 billion CFU across four clinically researched probiotic strains:
- Lactiplantibacillus plantarum 299V
- Lacticaseibacillus rhamnosus SP1
- Lacticaseibacillus rhamnosus GG
- Lacticaseibacillus paracasei LPC-37
What does Multi+ help with?
Multi+ is formulated to support:
- Digestive and gastrointestinal health
- Bowel regularity
- Symptoms of medically diagnosed IBS
- A healthy stress response
- Mood and emotional wellbeing
- Immune system health
- Healthy skin and the relief of skin inflammation
How do I take Multi+?
Take one capsule daily, with or without food.
Consistency is more important than the exact time of day, so choose a time that works best for your routine.
When is the best time to take it?
There isn't one perfect time. We recommend taking Multi+ at a time you can consistently remember each day.
Many of our customers take it with breakfast or as part of their morning routine.
How long does it take to work?
Everyone's microbiome is different, so results can vary.
As a general guide, you may begin noticing changes in digestion and bowel regularity within the first few weeks. Skin, mood and stress-related benefits can take longer and are best assessed after consistent daily use over several weeks.
We recommend giving Multi+ at least 4–6 weeks, and ideally up to 12 weeks, to see how your body responds.
Can I take it every day?
Yes. Multi+ is designed as a daily probiotic and can be taken long term.
Do I need to refrigerate it?
No. Multi+ is shelf stable and does not require refrigeration.
Each capsule is individually protected in high-barrier Alu-Alu blister packaging to help protect the probiotic strains from moisture, heat and oxygen.
Store it in a cool, dry place away from direct sunlight.
Why is Multi+ in blister packaging?
Probiotics are live microorganisms and can be sensitive to their environment.
We use individual Alu-Alu blister packaging to help protect each capsule until the moment you take it. It might use a little more packaging, but for us, protecting the stability and quality of the formula comes first.
Can I open the capsule?
Yes. If you have difficulty swallowing capsules, you can open the capsule and mix the contents into a small amount of cool or room-temperature food or liquid.
Avoid mixing it into very hot food or drinks.
Can I take Multi+ with other supplements?
In most cases, yes. Multi+ can generally be taken alongside other vitamins and supplements.
If you are taking medication, have a medical condition or are unsure whether it is suitable for you, speak with your healthcare professional.
Can I take Multi+ while taking antibiotics?
Generally, probiotics can be used alongside antibiotics, but we recommend taking Multi+ at least 2 hours away from your antibiotic dose.
You can also continue taking Multi+ after finishing your course of antibiotics to support your gut microbiome.
Always follow the advice of your prescribing healthcare professional.
Can I take Multi+ if I have IBS?
Multi+ includes probiotic strains selected to support gastrointestinal health and may help relieve symptoms of medically diagnosed IBS.
Because IBS can look very different from person to person, we recommend speaking with your healthcare practitioner if you have significant or ongoing symptoms.
What about SIBO?
SIBO is complex and probiotic tolerance can vary significantly between individuals.
Some people with SIBO tolerate probiotics well, while others may experience increased symptoms. If you have diagnosed or suspected SIBO, we recommend working with a qualified healthcare practitioner who understands your individual presentation.
Can Multi+ help with bloating?
Multi+ has been formulated to support gastrointestinal health and a healthy gut microbiome.
Bloating can have many different causes, so while supporting the gut may help, persistent or severe bloating should always be investigated rather than simply covered up.
Will it help me go to the toilet more regularly?
Multi+ supports bowel regularity and gastrointestinal health, so changes in bowel habits are one of the benefits some customers notice first.
Your response will depend on your individual microbiome, diet, fibre intake, hydration and other lifestyle factors.
Can probiotics initially change my digestion?
Yes. When introducing a probiotic, some people temporarily notice changes such as increased gas, bowel movements or digestive activity.
This generally settles as your gut adjusts. If symptoms are significant, persistent or concerning, stop taking the product and speak with your healthcare professional.
Can Multi+ help my skin?
The gut, immune system and skin are closely connected.
Multi+ supports gastrointestinal and immune health and is formulated to help soothe and relieve skin inflammation. We also hear from customers who notice improvements in concerns such as breakouts, redness and overall skin health.
Skin changes generally take longer than digestive changes, so consistency is key.
Can Multi+ help with stress and mood?
Yes. Multi+ contains probiotic strains selected to support a healthy stress response, mood and emotional wellbeing.
The gut and brain communicate continuously through what is often referred to as the gut-brain axis, which is why we believe gut health should be considered as part of overall mental and emotional wellbeing.
Can I take Multi+ during pregnancy or breastfeeding?
If you are pregnant or breastfeeding, we recommend discussing any supplement with your doctor, midwife or healthcare practitioner before starting it.
Can children take Multi+?
Multi+ has been formulated for adults.
If you are considering giving it to a child, we recommend speaking with your child's healthcare practitioner first so they can advise based on their age and individual needs.
Can I take Multi+ if I'm sensitive to histamine?
Histamine intolerance is highly individual and can be influenced by many factors, including gut health.
If you have diagnosed histamine intolerance or mast cell-related concerns, we recommend checking the specific strains with your healthcare practitioner before starting any probiotic.
Why does SolBiome use strain-specific probiotics?
Not all probiotics do the same thing.
The benefits of probiotics are strain specific, meaning research performed on one strain can't automatically be applied to every probiotic within the same species.
That's why we formulate using specifically identified strains rather than simply listing a large number of generic bacteria.
Is more CFU always better?
No.
A higher CFU count doesn't automatically mean a better probiotic. The specific strains, clinical evidence, stability, dosage and formulation matter far more than simply having the biggest number on the front of the box.
Multi+ provides 32.5 billion CFU per daily capsule using four specifically selected strains.
How should I store Multi+?
Keep your Multi+:
- Below the recommended storage temperature shown on the pack
- In a cool, dry place
- Away from direct sunlight and excessive heat
- Inside its original blister packaging until you're ready to take it
There is no need to refrigerate it.
What happens if I miss a day?
Don't worry. Simply take your usual one capsule the following day.
There is no need to double your dose.
Can I take two capsules?
Multi+ has been formulated to provide its intended daily dose in one capsule.
Unless specifically advised by your healthcare practitioner, we recommend sticking with one capsule per day.
Do I need to change my diet while taking Multi+?
No specific diet is required.
However, probiotics work alongside your overall lifestyle. Eating a varied diet with plenty of plant foods, fibre and adequate hydration can help support a healthy gut microbiome.
Is Multi+ vegan?
Please refer to the current product packaging or product page for the most up-to-date dietary and allergen information.
Does Multi+ contain allergens?
Always refer to the ingredient and allergen information on the current product packaging before use, particularly if you have a known allergy or intolerance.
Can I take Multi+ with coffee?
Yes. You don't need to avoid your morning coffee.
We simply recommend swallowing the capsule with cool or room-temperature water rather than opening it directly into a very hot drink.
What is the SolBiome Feel Good Guarantee?
We want you to feel confident trying SolBiome.
Your first order, or your first purchase of a new SolBiome product, is covered by our 30-Day Feel Good Guarantee. If it's not right for you, contact us within 30 days of delivery and we'll arrange a refund.
You don't need to return the product.
How does a SolBiome subscription work?
A subscription is the easiest way to make sure you don't run out.
Your chosen supply will be automatically delivered according to your selected schedule, with the applicable subscriber saving applied.
You remain in control of your subscription and can manage upcoming orders through your customer account.
Can I skip or change my subscription?
Yes. You can manage your subscription through your account, including adjusting upcoming orders where available.
If you need help, contact us and our team will be happy to assist.
Can I cancel my subscription?
Yes. SolBiome subscriptions aren't designed to lock you in.
You can manage or cancel your subscription through your customer portal in accordance with the subscription terms shown at checkout.
Where do you ship from?
SolBiome orders are dispatched from Melbourne, Australia.
How much is Australian shipping?
For Australian one-time purchases:
- Standard shipping: $8
- Express shipping: $12
- Free standard shipping on orders over $99
Eligible subscription orders receive free standard Australian shipping.
Do you ship internationally?
Yes. We ship to selected international destinations.
Shipping rates and estimated delivery times are displayed at checkout. International customers may also be responsible for local duties, taxes or customs charges.
Where can I buy SolBiome?
You can shop SolBiome directly through our website and through selected retail partners, including MECCA.
I still have a question. Can I speak to someone?
Absolutely.
We're a small team and genuinely love hearing from our community. If you're unsure whether Multi+ is right for you, need help with your order or have a question about your subscription, reach out to the SolBiome team and we'll be happy to help.
